Question 1

How does SendMatico work?

Accepted Answer

SendMatico lets you create multi-step email campaigns, manage leads, and track engagement. Import leads, create templates, set schedules, and the platform sends emails while tracking opens, clicks, and replies.

Question 2

Do I need technical knowledge to use SendMatico?

Accepted Answer

No technical knowledge is required. SendMatico is designed to be user-friendly with step-by-step guides to get started quickly.

Question 3

What email providers does SendMatico support?

Accepted Answer

SendMatico works with major email providers including Gmail, Outlook, Yahoo, and custom SMTP servers. You can connect multiple sender accounts.

Question 4

How do free credits work?

Accepted Answer

New accounts receive free starter credits with no credit card required. Credits do not expire. When you run out, you can request or purchase additional credits.

Question 5

What counts as 1 credit?

Accepted Answer

Credits are charged for sending and engagement signals: 1 credit per campaign email sent (including follow-ups), 1 credit per manual reply sent from the dashboard, 1 credit per reply detected from a lead, and 1 credit per meeting booked from a tracked calendar link. Warmup usage charges 1 credit for every 10 warmup emails sent.

Question 6

Is my data secure with SendMatico?

Accepted Answer

We encrypt data in transit and at rest, comply with GDPR requirements, and provide built-in unsubscribe management. Your leads and email data are never sold to third parties.

Cold Email Outreach That Actually Gets Replies